A lesson from the Toronto Raptors

Congratulations to the Toronto Raptors! They are the 2019 NBA Champions. I am delighted for Toronto — where I lived for over 15 years — and for all of Canada. 

In a thrilling Final, the Raptors defeated the defending Champion Golden State Warriors 4 games to 2. For the Warriors, it was their fifth straight appearance in the Finals and they had won three of the past four years.

There are many reasons for Toronto’s success, but without a doubt, the biggest was Kawhi Leonard. One year ago, the Raptor’s organization made a bold move. In a blockbuster trade, they sent DeMar DeRozan — a fan favourite in Toronto and arguably the best player in the history of the franchise to that point — to the San Antonio Spurs in exchange for Leonard. (Other players and a draft pick were involved but Leonard and DeRozan were the centrepieces.)

A Bold Move

It was a big risk for the Raptors. DeRozan is an excellent player and was popular in Toronto. By contrast, Leonard had only played nine games the previous season because of an injury. Plus, he only had one year left on his contract and could be lost to the Raptors in free agency; indeed, the Raptors might still lose him this summer. And, there were rumours that he was not easy to get along with in San Antonio. So in a very real way, the Raptors were taking an enormous gamble for a shot at the title.

The gamble paid off.

Leonard shone. He had an incredible season and was a powerhouse throughout the playoffs. Other members of the Raptors played terrific basketball, but Leonard was the best. He won the NBA Finals MVP – the second time he has done so – and he led the Raptors to their first title.

Before the trade for Leonard, the Raptors were a good team. After the trade, they became a Championship team. They took a chance on Leonard and it was a massive success.

The Lesson

The lesson in all of this for public speakers? Sometimes, you have to take a risk if you want to take your speaking to the next level.

Taking risks isn’t easy. It’s not comfortable. But that is precisely where your biggest opportunities for growth are: beyond our comfort zone. So if you’ve been playing it safe with your speeches and presentations, maybe it’s time to take a chance and do something different.

For example:

  • Speak to an audience that is different from your usual audience.
  • Give a presentation without slides.
  • Be more vulnerable on stage.
  • Tell more stories.
  • Interact with the audience.

These are just suggestions. What feels risky for one speaker will feel fine for another. You know what feels like a risk for you. That’s the direction you should go.

So once more, congratulations to the Toronto Raptors! I will drink a toast in your honour. Now, if only the Toronto Maple Leafs can do the same thing in hockey!

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Quotes for Public Speakers (No. 311) – Simone Weil

Image of Simone Weil

Simone Weil (1909 – 1943) French Philosopher and Political Activist

Attention is the rarest and purest form of generosity.”

— Simone Weil

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3 tips to deal with the room where you speak

When we give a speech or presentation, we usually don’t have any control over the room where we speak. We might be able to move chairs and tables or adjust the lighting, but in general, we have to deal with the room as we find it.

Last week, I went for a walk around the village of Collex in Switzerland where I live. When you walk to from Collex to the neighbouring village of Bossy, the elevation rises noticeably. Because most of the surrounding land is agricultural, you have a magnificent view to the south of the French Alps and the Mont Blanc.

If the sun is shining.

Which it wasn’t.

No, when I went for my walk, it was cloudy and a storm front was moving in. A wind was starting to blow and the mountains were obscured in cloud. It was too bad, but there wasn’t anything I could do about it.

It made me think of times when I spoke in room where the conditions were suboptimal or worse. I couldn’t change rooms, so there was no point in complaining; I just had to deal with the situation.

As I reflected, I realized that there were parallels between speaking in a bad room and going for a walk on a day when the weather is overcast. So I shot the short video below. In it, I offer three tips to help you deal with the room where you speak.

There will be times when you speak in amazing rooms and there will be times when you speak in awful rooms. Either way, the audience has to deal with the same room as you.

You must ensure that the room is set up in the best way possible. Then, forget about it and give the audience something that is worth their time.

———

At the end of the video, you will see some information about an event at which I will be speaking in Berlin in September 2019 called Spectacular Speaking. I will be writing a post about it in the near future. In the meantime, you can learn more here.

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Quotes for Public Speakers (No. 310) – Epictetus

Epictetus (55 - 135) Greek Stoic Philosopher

Epictetus (55 – 135) Greek Stoic Philosopher

“If you want to improve, be content to be thought foolish and stupid.”

— Epictetus

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4 lessons from my 20-year-old cat

Today, 15 May 2019, is a big day in our family. Our cat Pico is now 20 years old. A significant milestone. According to generally agreed conversion rates, if Pico were human, she would be 96. Most cats don’t make it this far.

In some ways, Pico is showing her age. She is about 90% deaf; her hips and spine are bony; and she occasionally yowls a plaintiff moan at nothing in particular. Nevertheless, overall she is in great shape. She eats well; her eyesight is excellent; she still goes outside in the backyard; she can still dart up and down the stairs when she wants; and she is still incredibly social. 

We got Pico as a kitten from a former colleague. I had never had a cat before and I did not consider myself to be a cat person. Twenty years later, that has changed.

I still love dogs, but cats will always have a special place in my heart. That’s why I get a kick out of this scene from Meet the Parents in which Robert De Niro sets Ben Stiller straight on the issue of cats and dogs.

Pico has given us a lot of joy over the years. In many ways, she has also been a great example. If you observe cats long enough, you can learn a lot from them. Here are four lessons from Pico that will benefit any public speaker.

Focus

cat

When she was younger, Pico was a champion hunter. Over the years she has caught countless bugs, dozens of mice, five or six birds, and two bats. (She caught the bats while prowling along the rooftop at night and brought them back — alive — into the house through the skylight. This meant that I got to catch the bats in the house and then release them outside.)

Whenever Pico spotted prey, she would focus 100% on it as she slowly stalked it. She doesn’t hunt much these days, but her focus is as keen as ever. When she sees a bird or another cat or even a human, she is completely focused on them. She will look out the same window she has looked out for 20 years and still find something to focus on.

As speakers, we need to bring the same intensity of focus every time we step on stage. We need to forget about ourselves and focus 100% on the audience. When we do that, we become engaged, we become much more natural on stage and we have a better chance to make an impact.

Curiosity

Put anything new where Pico can reach it and she will be all over it. She’ll walk around, sniff it, scratch it, bat at it. Pull open dresser drawer or closet door and in she goes. Her curiosity is extraordinary. She is always interested in new things.

I admire her curiosity. It’s good to be curious. Albert Einstein said, “I have no special talent; I am only passionately curious.” Well, if it’s good enough for Pico (and Einstein), it’s good enough for me.

Whenever I have the time, I try new things, read from a wide range of sources on an eclectic range of subjects, watch different documentaries and try to meet new people. That’s how you learn. And learning new things makes you a more interesting speaker.

I have been able to incorporate ideas in this blog from sources as diverse as fashion, rock climbing, furniture, technology and now, my cat.

If you want to be a better speaker, stay curious. Read trade magazines; keep abreast of the news; learn a new skill; visit a new country if you can; and have meaningful conversations. Every bit of knowledge is something that you can draw on for your speeches and presentations.

Persistence

We have an alarm clock at home but we don’t need it. We have Pico.

When it’s 5:15, you can be sure that she will be scratching on your door or, if the door is open, jumping on the bed and meowing a storm. Because she’s hungry and damn it, she wants to eat.

She’ll meow non-stop for five minutes and if you refuse to move, she’ll leave for a minute or two, lull you into a false sense of security and then come back and meow non-stop for another five minutes. Let’s just say that I have become an early riser out of habit.

Pico the cat

Public speakers need to be persistent as well. We need to work constantly to perfect our craft. Even when it’s hard. Especially when it’s hard.

It might be speaking about a new subject or to a new audience. It could be mastering a new technology such as slide presentation software or interactive polls. Or it might be overcoming a bad habit such as speaking too fast. There is always room for improvement and we have to work for that improvement. But it requires persistence.

Sleep

On average, cats sleep 15 or 16 hours a day. Some sleep even more. Pico is every inch a cat. Sometimes she just has a light “cat nap” and can be easily awakened; sometimes she is in such a deep sleep that you can pet her a long time and she won’t budge. But she does get her sleep.

Sleeping catSleeping cat Sleeping cat Sleeping cat

For years, I thought it was a sign of weakness to have to sleep. I could not have been more wrong. Numerous studies and articles show that getting sufficient sleep — 7 to 8 hours a night — is critical for good performance. 

I don’t always get 7 to 8 hours of sleep every night, but in general I do. I also take a 20- to 25-minute nap in the afternoon if my schedule permits. It’s just enough sleep to recharge for the afternoon and evening.

Getting sufficient sleep before a speaking engagement is important. You will be sharper and more present if you are rested. My advice for the night before a big speech or presentation is to get 30 minutes more sleep than usual in order to be well rested. And if your speech is in the evening, try to take a nap in the afternoon if you can.

If you are nervous about the speech and are having trouble falling asleep, here are some tips that can help:

    • Have a light supper.
  •  
    • Avoid the computer or your smartphone or the television for at least one hour before you go to bed.
  •  
    • Take a warm bath or shower.
  •  
    • Drink herbal tea.
  •  
    • Read fiction.
  •  
    • Meditate.
  •  
    • Have warm blankets but cool air in the room.

There’s much more that I could tell you about Pico, but these four characteristics: focus; curiosity; persistence; and sleep will stand any speaker in good stead.

Happy Birthday, little cat. May you have many more!

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Transitions in a speech or presentation

Arrow transition

Have you ever been in the audience listening to a speaker and found yourself lost? You weren’t exactly sure where the speaker was going or how the different points in a speech were connected?

There are many possible reasons for such a situation, but one of them is faulty, or non-existent, transitions.

What is a transition?

Transitions are words or sentences that help your audience understand the flow of your speech or presentation. They make it easy for your audience to follow along.

A transition is a signpost that tells the audience where you are going, just like signposts along the highway tell you which direction you are heading. When a speaker says, “You’ve seen what the product can do, let’s now look at market opportunity”, the audience knows that the speaker is leaving one topic and moving on to the next.

A transition can be a single word or a phrase or even a sentence or two. It connects one idea to another and helps the audience follow along. Never forget the curse of knowledge. Things that are obvious to you will not necessarily be obvious to your audience. Transitions can help.

Types of Transitions

There are many types of transitions in a speech or presentation. Below are some of the most common ones, with examples.

The overview

This transition is used to go from the opening of a talk (during which you should have grabbed the audience’s attention) to the main part.

    • Today, we will look at the reasons for [X] and what we can do about it.
  •  
    • In the next 45 minutes, I will share with you four ways that you can [X].
  •  
    • As a team, we need to [X] for the following three reasons …

Moving between main points

These transitions are used to signal a change between one point and another. Too often, they are absent and the different points blur together.

    • The first reason is [X] …; the second reason is [Y] …; the third reason is [Z] …
  •  
    • Now that we’ve seen the problem, let’s examine what we can do to solve it.
  •  
    • That was the past; let’s look at what we have planned for the future.

Comparison of similar ideas

Sometimes you will want to compare ideas that are the same or similar. A simple transition can help.

    • Likewise …
  •  
    • Similarly …
  •  
    • In the same manner …
    • In the same way …
    • We can also see this …

Comparison contrasting ideas

When comparing contrasting or conflicting ideas, transitions are important to signal a counterargument.

    • However …
    • But …
  •  
    • On the other hand …
  •  
    • On the contrary …
  •  
    • Nevertheless …
  •  
    • Notwithstanding the forgoing …

Expanding on a point

If you use several reasons to support a point, transitions such as these are useful:

    • Furthermore …
  •  
    • In addition …
  •  
    • On top of the that …
    • Also …

For emphasis

When you reach a key moment in your presentation, it is essential that the audience understand how important it is.

    • And the most important reason is …
  •  
    • Most importantly …
  •  
    • Even if we put aside all the other reasons …
  •  
    • Above all else …

Discussing consequences

If you are discussing a causal relationship between two things or events, use transitions such as the following:

    • Therefore …
  •  
    • As a result …
  •  
    • As a consequence …
  •  
    • For these reasons …

To conclude

It is important to transition smoothly from the main body of your speech or presentation to the conclusion. Depending on how long or complex your talk was, you may wish to repeat the main points that you covered.

    • In conclusion …
  •  
    • In summary …
  •  
    • To sum up …
  •  
    • I’d like to leave you with …

A word about team presentations

Transitions in a team presentation are important and something that must be practiced. Why? Because the way in which a team performs on stage sends a signal to the audience about the cohesiveness of the team members.

I tell my clients that when the audience watches a team presentation, it wants to see one team, not two or three or four individuals. Yet mistakes are made all the time.

Too often, a speaker will finish his part of the presentation and just signal to his partner to come on stage without a word. Or he will say something banal such as, “I’ll now hand over to my colleague.” It doesn’t look good and it can easily be avoided.

The key points to cover in a transition to the another speaker are as follows:

    • Brief conclusion of your part
  •  
    • Name and position of the next speaker
      • if speaking to an audience of strangers, use the first and last name
      • if speaking to an audience that already knows the team, you can drop the last name and possibly the position
  •  
    • Brief statement about what they will cover

A good format is as follows: “I’ve shown you [X]. I’d like to hand over to [NAME and POSITION] to talk about [Y].

Here are some examples:

    • “I’ve shown you the challenges that the new legislation poses. Sara Jones, the Head of our Accounting Department, will discuss the steps we’ve taken to adapt.”
  •  
    • “Now that you’ve heard the reasons for the office move, I’d like to invite Martin Smith, our logistics expert, to explain what we have to do next.”
  •  
    • “I’ve set out the cost-benefit analysis of the first option. Melanie will now do the same for the second option.”

“In conclusion”

Transitions in a speech or presentation are like the stitching in a fine suit or dress. They take up a relatively small part of the whole and when they work well, you don’t really notice them. But when they are loose and of poor quality, they stick out.

You want your suit or dress to be stitched together properly. You should want the same thing for your speech or presentation.

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Quotes for Public Speakers (No. 309) – Pablo Picasso

Phote of Pablo Picasso

Pablo Picasso (1881 – 1973) Spanish Painter, Sculptor and Poet

“Learn the rules like a pro, so you can break them like an artist.”

Pablo Picasso

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Quotes for Public Speakers (No. 308) – Simon Sinek

Simon Sinek speaking

Simon Sinek – British-American Author and Motivational Speaker

“We are drawn to leaders and organizations that are good at communicating what they believe. Their ability to make us feel like we belong, to make us feel special, safe and not alone is part of what gives them the ability to inspire us.”

— Simon Sinek

Photo courtesy of StartwithWhy
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Authenticity

The temptation to be like others is strong. But if we always try to fit in, we will never stand out. We become just one more slice of bread in one more bland, homogenized loaf. And there are millions of bland loaves of bread out there. Good luck getting noticed while sitting on the same shelf.

A key concept in marketing is the unique selling proposition, or USP.

A unique selling proposition (USP) refers to the unique benefit exhibited by a company, service, product or brand that enables it to stand out from competitors. 

You also have a unique selling proposition … You.

Nobody else has your experiences or insights or points of view. Nobody else has your style or strengths or weaknesses. You are unique. That’s what authenticity is all about. You should not try to cover it up, as the following story illustrates.

A lesson from the world of art

In the video below, renowned art expert Philip Mould discusses a fascinating painting of Vice-Admiral Horatio Nelson by the Italian painter Leonardo Guzzardi. What makes the painting fascinating is that, unlike many of his contemporaries, Guzzardi did not try to make Nelson look perfect. Instead, he showed the scars that Nelson had received on his forehead in the Battle of the Nile.

During the twentieth century, a restorer painted in Nelson’s lost right eyebrow, perhaps thinking it was a mistake. However, Nelson was actually missing an eyebrow because of a head wound and it was a key part of Guzzardi’s original portrait.

When Mould obtained the painting, he had it restored, stating:

This was like reversing plastic surgery to reveal lost history. Seeing the scar emerge was a remarkable moment – Nelson the human replaced the more heroic projection. It was not uncommon for unsophisticated restorers in the last century to believe they were “improving” original works with their own paint brush, only to disguise their authenticity and distinction in the process.

When you are authentic, when you are willing to share the real you with us — the highs and the lows — that’s when you stand out; that’s what sets you apart from other people. Because we are interested in you, flaws and all.

Being authentic doesn’t mean that we’ll always agree with you or even like you. Many people won’t. But if you are trying to please everyone, you will likely end up pleasing no one. Better to be true to your audience and yourself.

Don’t be a duplicate of someone else. Share your ideas and be yourself because, as Oscar Wilde said, everyone else is already taken.

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Association of Speakers Clubs Conference in Edinburgh

As regular readers of this blog know, I co-created a public speaking board game with my good friend and fellow speaker, Florian Mueck: Rhetoric – The Public Speaking Game™. It is available as both a traditional tabletop board game and an app. You can learn more about it here, here and here.

On Saturday, 27 April 2019, I will be speaking at the Association of Speakers Clubs (ASC) National Conference in Edinburgh, Scotland. I have been asked to talk about Rhetoric – The Public Speaking Game™ and how gamification can help people become better public speakers.

Here’s the summary of my session from the conference website:

Public Speaking: It’s not a game. Or is it? For many, the mere thought of speaking in public can set hearts pounding! And yet, being able to communicate one’s ideas is a critical and sought-after skill. But what if giving a speech didn’t have to be frightening? What if it could be fun? What if we approached the challenge of public speaking the same way that Microsoft, Starbucks, St. Andrews University and others approach their challenges? What if we brought gamification to public speaking? Public speaking would be child’s play! Hear the story of Rhetoric – The Public Speaking Game™, how it is being used around the world and what we have learned from it.

By gamifying public speaking, Florian and I have combined elements of fun, competition, play and socialization to create an environment that is both fun and educational. Players tend not to focus on the fact that they are speaking in public; instead, they just are playing a game. And play is one of the most powerful ways in which we can learn.

If you are in Edinburgh on 25-27 April, consider attending the conference or dropping by the venue to say hello. And if you want to learn more about RHETORIC, please visit our website.

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A conversation with Conor Neill

I have just returned home after my annual week teaching public speaking and communication skills at the IESE Executive MBA Programme in Barcelona, Spain. It was my 7th year working with fellow speaking professionals — and dear friends — Tony Anagor, Florian Mueck, Conor Neill and Tobias Rodrigues.

During the week, I sat down with Conor for a free-flowing discussion about a whole host of subjects. The result is the 52-minute video below. In it, Conor and I cover a wide range of subjects such as:

  • Why you should distill your message into a single sentence
  • PowerPoint
  • Why practice and preparation are essential
  • Pauses and why you need to get comfortable with them
  • The difference between a dialogue and a speech
  • Eliminating habits that reduce your power and convey weakness
  • Why you should video yourself and three ways to use the video
  • How to ask for, and get comfortable with, feedback
  • Learning from negative experiences
  • Pain and pleasure: the two great motivators
  • Why the bathroom mirror is a powerful tool
  • Speaking with, or without notes
  • Why speakers should think of themselves as sculptors
  • Going beyond your comfort zone
  • Being a bigger version of you on stage
  • True believers
  • A growth mindset for speakers
  • Accepting that not everyone will like you

There should be something in that list for everyone.

We also touch on swans, icebergs, Beethoven, Game of Thrones and the Toronto Maple Leafs. And if you watch carefully, you will even see me have a memory lapse and forget my train of thought — it happens — but don’t expect me to tell you where in the video. You have to find it!

I encourage you to visit Conor’s YouTube Channel. He has dozens of informative videos on a wide range of topics related to leadership, personal development and public speaking.

What do you mean the camera is on!?!?

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Quotes for Public Speakers (No. 307) – Tyrion Lannister

Tyrion Lannister, Game of Thrones

“When you tear out a man’s tongue, you are not proving him a liar; you’re only telling the world that you fear what he might say.”

— Tyrion Lannister, Game of Thrones

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