Pauses in a speech: Why, when and how

Public speaker on stage making pauses during his presentation

A STORY FROM SPAIN

Pauses aren’t easy.

I teach public speaking and presentation skills at a few Executive MBA Programmes in Switzerland and Spain. A few years ago, I was teaching a class at IESE in Barcelona.

One of my students was a fellow named Manuel. He was bright, thoughtful and fully engaged. He also spoke fast. Very fast, even for a Spaniard. Sí, Manuel habló muy rápido. And there were few pauses between his sentences. At times, I wondered how he could breathe.

I kept encouraging Manuel to slow down and pause, but to no avail. So I tried a different tactic. I stood up and walked to the back of the class behind the other students.

“Manuel,” I said, “I want to you to do your speech again. Whenever I hold up my hand signaling ‘Stop!’ you must stop talking. And you cannot begin talking until I lower my hand.”

So off we went. Manuel began to talk and every few sentences, I would raise my hand and silently count, “One thousand and one, one thousand and two.” Manuel would stop speaking. I would then lower my hand and he would continue.

It wasn’t the most elegant way to speak, but after a while we developed a rhythm. When we were finished with the exercise, I asked him how he felt during the pauses.

“Terrible!” he exclaimed. “It was so hard not to talk. I could feel my heart beating and everyone was looking at me.”

I then asked his fellow students what they thought. They were unanimous in saying that the pauses had improved the speech dramatically.

Manuel,” I continued, “I understand that it can feel uncomfortable to pause, but you know what? It doesn’t matter. Because it’s not about you; it’s about the audience. If you don’t pause, it’s difficult for us to follow your thoughts and ideas. And if we are struggling to keep up, it doesn’t make you look good.”

SILENCE IS GOLDEN … BUT NOT EASY

When I work with clients to help them improve their pubic speaking skills, I always tell them that one of the most important things that they can learn is when to say nothing at all.

And yet, many people have a hard time with pausing, even for one or two seconds. The reasons are varied but common ones that I hear include:

  • Being afraid that the audience will think that they’ve forgotten something.
  • Feeling their heart pounding in their chest.
  • Seeing everyone looking at them.

While understandable, especially for novice speakers, when we step back and look at these concerns objectively, we see that they do not stand scrutiny:

  • Pauses of a few seconds will feel natural to an audience. They won’t think that you’ve forgotten what to say next.
  • The audience cannot feel or hear your heart. If they can, someone’s too close!
  • Your audience will also look at you when you speak. That’s what audiences do.

So what does happen when you pause?

  • Your audience is able to absorb what you are saying.
  • You reduce unnecessary fillers words like ‘ah’ and ‘um’.
  • You look thoughtful, confident and credible.

WHEN TO PAUSE

Mark Twain said, “The right word may be effective, but no word was ever as effective as a rightly timed pause.”

I agree but that begs the question, when should you pause when speaking in public? I mean, you can’t replace all the words with pauses. You have to say something.

There are several, powerful ways to use the pause to maximum effect. Below are seven examples of when a pause will be ‘rightly timed’ and effective.

The pause before you start

When you take the stage, you get one chance to make a good first impression. So don’t rush things.

Walk confidently to the place where you are going to begin speaking, look at the audience and smile. Take a deep breath and as you do so, imagine that you are drawing the energy of the room in. Slowly exhale and begin speaking.

This routine should take no more than 10 to 15 seconds (including the walk) but it will make you look confident and in control. And, if someone introduces you, you should pause even longer because after you have shaken hands with your introducer, you should not start speaking until he or she has left the stage and is seated.

In his book, Speak Like Churchill, Stand Like Lincoln, James Humes devotes the first chapter to pausing before you speak. He concludes by telling readers, “Stand, stare, and command your audience, and they will bend their ears to listen.”

The pause to signal that something important is coming

Pauses can let people know that you are about to say something important. For example, let’s suppose that I am giving a talk about team productivity.
I share a number of ideas about how teamwork can be improved in an organization and now I am coming to the most important point. I might say something like this:

“Without question, there is one characteristic that all high-performance teams have that is essential to their success. Even if your team does the other things that I have said, if it doesn’t have this characteristic, you will not achieve your full potential. [pause] That characteristic [pause] is …”

The pause lets people know that they should pay attention to what I am about to say because it is important.

The pause to let the message sink in

Just as pauses can be used at the beginning of an important idea, so too can they be used immediately after something important has been said. When you convey a message that you want people to remember, pause after saying it.

For example:

“If we hope to turn a profit in 2019, we need to cut costs by 10% and increase sales by 20% in the final six months of the year. [pause]

“If we hope to turn a profit in 2019, we need to cut costs by 10% and increase sales by 20% in the final six months of the year. [pause]”

The pause when moving to a new topic

Often I see speakers who have done a good job organizing their presentation by topic. However, when reaching the end of one topic, they rush headlong into the next. The presentation resembles a train with the cars jammed up against each other.

Far better to pause between the topics to let your audience mentally shift gears as you begin to talk about something new.

For example:

“We’ve seen the devastating impacts that plastic garbage is causing in the oceans. But creative people coming up with ways to turn the situation around. [pause] I want to share the stories of three companies that are doing just that. [pause]

The final pause marks a clear delineation between two distinct parts of the presentation and allows the audience a moment to refocus. You can also combine a pause at this point with taking a sip of water or moving to a new location on stage.

The pause for emphasis

A pause can be used to emphasise a key point or statistic. For shocking statistics, one can heighten the dramatic effect by combining repetition with the pauses.

For example:

“According to the United Nations Environment Programme, one-third of all food produced in the world is lost or wasted every year. [pause]
“One third! [pause]

“In the United States alone, $161 billion worth of food goes to waste every year. [pause]” “$161 billion! [pause]

These statistics are shocking and it is important to let the audience feel their full weight.

The pause to get your audience to reflect

Sometimes you want your audience to reflect on an issue. You can do this by asking a rhetorical question, or by asking them to think about a topic or situation.

This technique is great for engaging the audience because it allows each member to personalize the subject for himself or herself. However, if you do not leave space between the rhetorical question / request to think about something and your next statement, you will frustrate your audience. You need to give them time to think about how they would respond before you give your response.

For example:

“I’d like you to think about a time that you had a difficult conversation with a colleague at work. [pause]

Note that you can let this type of pause run for 5 to 10 seconds and it will feel completely natural for the audience.

The pause when answering questions

Allowing people to ask questions is a great way to make your presentation interactive. But when people ask their questions, look at them, listen actively and then, when they are finished, pause before answering.

Too many speakers start answering immediately after the audience member has finished asking the question. There is no space between the question and the answer. Even worse, some speakers will start answering while the audience member is still finishing the question.

It comes across as rude and only serves to highlight that the speaker had stopped listening and formulated the answer while the audience member was still speaking.

It is far better, and common courtesy, to listen to the question with an open mind and then think about it before you answer. The audience will appreciate your thoughtfulness and you will probably give a better answer.

HOW TO IMPROVE YOUR PAUSES WHEN SPEAKING IN PUBLIC

We pause all the time when during normal conversations that we have throughout the day, but we almost certainly do it instinctively. Still, if you can pause when speaking to your friends, you can pause on stage.

While nothing can replace getting up on stage and speaking over and over again, here are some ideas for you to try:

1.  Watch videos of speakers and focus on the pauses (or lack thereof). In this video of Barack Obama, you see just how powerful pauses can be.

2.  If you have speaking notes, write in big letters and a bright colour at the top of every page, PAUSE! Your notes are for you, not the audience. Make them as useful as possible.

3.  Before a speech or presentation, ask someone you trust who will attend to give you feedback on your pauses. Asking them before you speak will ensure that they pay attention to the pauses during your talk.

4.  Video yourself when speaking and play it back but don’t watch, just listen. Focus on the pauses that you made or should have made.

5.  If you are a fast talker who never pauses, try this. Take a novel from your bookshelf and read out loud for a few minutes. Every time you come to a comma, pause for a second. When you come to the end of a sentence, pause for two seconds. When you reach the end of a paragraph, pause for three seconds. Yes, it will feel artificial, and no, you should not normally pause like this. However, it will help make you more aware of pausing.

6.  Practice pausing when speaking with others during your day. Listen to what friends and family and colleagues are saying and then wait a second or two before speaking.

THE MUSIC OF YOUR SPEECH

Back in Spain, as the course progressed, Manuel (and several others) made a concerted effort to slow down and pause. By the end of the week, great progress had been made and everyone agreed that pausing at the right moment significantly improved the quality of the speeches. I now use the same exercise in all my trainings whenever someone is speaking too fast.

There is an old saying among musicians: Music is what happens between the notes. Arthur Schnabel, a classical pianist from Austria, describes it in this way: “The notes I handle no better than many pianists. But the pauses between the notes? Ah, that is where the art resides!”

It is the same with public speaking. A great speech happens between the words. Because it is during the pauses that we can reflect on the significance of what you have said and make it relevant for us.
And that is how you make an impact.

This post originally appeared in Presentation Guru on 6 March 2019.

Like the article? Help and spread the word!

Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn
Share on reddit
Reddit
Share on email
Email

15 Replies to “Pauses in a speech: Why, when and how”

  1. Excellent article with great examples, John!
    I agree with the importance of pausing. It shows ‘confidence in your competence’ and allows the audience to absorb what you presented.
    When writing your Introduction, the speaker’s responsibility, insert (P-A-U-S-E) where necessary,
    (P-A-U-S-E) Thanks for the reminders, John!

    1. Thanks, Fred! Appreciate the comment. I remember when I was in law school, I was on the team that competed for the national mooting championship in Canada – we won, by the way 😉 – and on my notes for presenting the legal argument, at the top of every page, I wrote, in red ink, “SLOW!” to remind myself to speak slowly and pause. Today, I don’t have to, but it was helpful at the time. Cheers!

  2. Dear John,
    I just copied the link to give it to a group of students which I will be teaching at the University of Passau at the end of November (“presenting with impact and self confidence”). You really get to the point (all important points!) concerning the impact of not speaking while giving speeches.
    Thanks for for all your very useful advice!
    Anne Kathrin (DTM)

    1. Thanks, Anne Kathrin. Good luck with your teaching at the University of Passau. Here is one more quote about pauses that you can share with the students. I love but did not have room to include it in the post. It is from the Persian poet Rumi: “When I am silent, I have thunder hidden inside.”

  3. Beautifully captured article concerning pauses. Struggling with too few pauses myself it’s a very intriguing reminder to practice on more pause. Will write it in big letters in all my speeches!
    What do you think is the most important underlying reason for talking too fast in first place?
    Thanks & greetings
    Tino

    1. Hi Tino. Thanks for the comment.
      There are many reasons why people speak fast: the adrenalin; lack of self-awareness; excitement to share an issue; the curse of knowledge (i.e., forgetting that people in the audience might not be as familiar with the material as you are); nerves; putting too much material in talk for the amount of time.
      However, if I had to pick one overriding reason, it is that people are, in general, uncomfortable with silence. We live in a time of noise and notifications and click-away opportunities. We have lost the ability to engage with silence. When we are silent, we have nothing but our thoughts and I believe that most people do not have good control over their thoughts. I have found daily meditation to be an incredibly useful practice. Meditation helps you to control your attention and you are only as free as your intention.
      Cheers!

Leave a Reply

Your email address will not be published. Required fields are marked *

Testimonials

John delivered a keynote address about the importance of public speaking to 80 senior members of Gore’s Medical Device Europe team at an important sales event. He was informative, engaging and inspirational. Everyone was motivated to improve their public speaking skills. Following his keynote, John has led public speaking workshops for Gore in Barcelona and Munich. He is an outstanding speaker who thinks carefully about the needs of his audience well before he steps on stage.

Karsta Goetze

TA Leader, Gore and Associates

I first got in touch with John while preparing to speak at TED Global about my work on ProtonMail. John helped me to sharpen the presentation and get on point faster, making the talk more focused and impactful. My speech was very well received, has since reached almost 1.8 million people and was successful in explaining a complex subject (email encryption) to a general audience.

Andy Yen

CEO, Proton Technologies

John gave the opening keynote on the second day of our unit’s recent offsite in Geneva, addressing an audience of 100+ attendees with a wealth of tips and techniques to deliver powerful, memorable presentations. I applied some of these techniques the very next week in an internal presentation, and I’ve been asked to give that presentation again to senior management, which has NEVER happened before. John is one of the greatest speakers I know and I can recommend his services without reservation.

David Lindelöf

Senior Data Scientist, Expedia Group

After a morning of team building activities using improvisation as the conduit, John came on stage to close the staff event which was organised in Chamonix, France. His energy and presence were immediately felt by all the members of staff. The work put into the preparation of his speech was evident and by sharing some his own stories, he was able to conduct a closing inspirational speech which was relevant, powerful and impactful for all at IRU. The whole team left feeling engaged and motivated to tackle the 2019 objectives ahead. Thank you, John.

Umberto de Pretto

Secretary General, World Road Transport Organization

I was expecting a few speaking tips and tricks and a few fun exercises, but you went above and beyond – and sideways. You taught me to stand tall. You taught me to anchor myself. You taught me to breathe. You taught me to open up. You taught me to look people in the eye. You taught me to tell the truth. You taught me to walk a mile in someone else’s shoes. I got more than I bargained for in the best possible way.

Thuy Khoc-Bilon

World Cancer Day Campaign Manager, Union for International Cancer Control

John gave a brilliant presentation on public speaking during the UN EMERGE programme in Geneva (a two days workshop on leadership development for a group of female staff members working in the UN organizations in Geneva). His talk was inspirational and practical, thanks to the many techniques and tips he shared with the audience. His teaching can dramatically change our public speaking performance and enable us as presenters to have a real and powerful impact. Thank you, John, for your great contribution!

Sara Canna

HR Specialist, World Health Organization

John is a genuine communication innovator. His seminars on gamification of public speaking learning and his interactive Rhetoric game at our conference set the tone for change and improvement in our organisation. The quality of his input, the impact he made with his audience and his effortlessly engaging style made it easy to get on board with his core messages and won over some delegates who were extremely skeptical as to the efficacy of games for learning. I simply cannot recommend him highly enough.

Thomas Scott

National Education Director, Association of Speakers Clubs UK

John joined our Global Sales Meeting in Segovia, Spain and we all participated in his "Improv(e) your Work!" session. I say “all” because it really was all interactive, participatory, learning and enjoyable. The session surprised everybody and was a fresh-air activity that brought a lot of self-reflection and insights to improve trust and confidence in each other inside our team. It´s all about communication and a good manner of speaking!"

Jon Lopez

General Manager Europe, Hayward Industries

Thank you very much for the excellent presentation skills session. The feedback I received was very positive. Everyone enjoyed the good mix of listening to your speech, co-developing a concrete take-away and the personal learning experience. We all feel more devoted to the task ahead, more able to succeed and an elevated team spirit. Delivering this in a short time, both in session and in preparation, is outstanding!

Henning Dehler

CFO European Dairy Supply Chain & Operations, Danone

Thanks to John’s excellent workshop, I have learned many important tips and techniques to become an effective public speaker. John is a fantastic speaker and teacher, with extensive knowledge of the field. His workshop was a great experience and has proven extremely useful for me in my professional and personal life.

Eric Thuillard

Senior Sales Manager, Sunrise Communications

John’s presentation skills training was a terrific investment of my time. I increased my skills in this important area and feel more comfortable when speaking to an audience. John provided the right mix between theory and practice.

Diego Brait

Director of the Jura Region, BKW Energie AG

Be BOLD. Those two words got stuck in my head and in the heads of all those ADP leaders and associates that had the privilege to see John on stage. He was our keynote speaker at our annual convention in Barcelona, and his message still remains! John puts his heart in every word. Few speakers are so credible, humble and yet super strong with large audiences!

Guadalupe Garcia

Senior Director and Talent Partner, ADP International